FAQs
By Thomas1 author64 articles
- Why has my sperm result/score decreased compared to my previous test result?
- I'm unsure if the sample transferred correctly to the slide as seen in the video
- I’ve noticed blobs in my sample, what has caused this?
- I've made improvements to my lifestyle but my score and motility remain low, what can I do?
- Is an ExSeed test comparable to a sperm test from an andrologist?
- There's no QR code in my test kit box
- Why has my sperm result/score gone down when it previously showed at a normal level?
- Can ExSeed be used post-vasectomy
- How sensitive is the ExSeed test when measuring sperm count
- Is the sample supposed to go on top of the smaller glass slide section or allowed to fill the sections underneath?
- Are Saunas bad for semen Production?
- I couldn't use my ExSeed website logins on the app
- Is there anything ExSeed can't tell me about my sperm?
- The slide didn't absorb the sample
- Which phone camera should I use?
- How long will the ExSeed test last?
- How accurate/reliable is ExSeed?
- I forgot to place the lid on the cup, will this affect my result?
- How long does it take for tests to be verified?
- I entered the wrong volume, what can I do?
- Can supplements help my sperm health?
- What are the other bits in my sample?
- The light on the ExSeed device isn't turning on, what can I do?
- I downloaded the app but when I open it, it asks for a screening number and a randomization number
- My motility score is low, what should I do?
- Does overall health affect sperm?
- Can debris affect my score?
- When is the best time to obtain a sample?
- Will I be able to know if I can have children?
- Is ExSeed recognized by medical professionals?
- Does volume affect the Sperm Score (TMSC)?
- I’ve not received my order it says delivered
- Why is my result showing as pending
- I have some questions on my results after verification, can you help?
- Was there an issue with my test or video?
- My manual upload isn't showing in my results yet, what happens next?
- Where in the app is the button to indicate I've had a vasectomy?
- Is there a way of downloading or viewing a table/chart with individual metrics over time?
- Does ExSeed sell fertility supplements?
- What time is ExSeed support available?
- Does drinking alcohol have an impact on sperm health?
- Can I buy more testing supplies/slides?
- Do the four lights need to be visible in the camera to test correctly?
- Does ExSeed test for oxidative stress in your tests?
- Which phones can be used with ExSeed?
- Where is my delivery?
- Can high cholesterol affect fertility?
- Does ExSeed look at the sample video as part of the evaluation process?
- When will I receive updates about my delivery?
- Will an air bubble on my sperm test video affect the results?
- If I stop masturbating, will my sperm improve?
- Can ExSeed be used by the NHS?
- Should I use the bathroom before testing?
- How can I speak with the medical team?
- Does ExSeed use discreet packaging?
- How can I update or cancel my order?
- Does viscosity has a major impact on sperm?
- How can I delete one of my test results from the ExSeed app?
- Does ExSeed ship to addresses outside of the UK & Europe?
- Can the ExSeed kit be used by two people?
- Can I delete my results from the app?
- What is the minimum sample volume needed for the ExSeed test?
- How can I email the ExSeed team
- What languages is the ExSeed app available in?